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Grievance Procedures

How an organisation deals with

problems or complaints raised by employees.

Disciplinary Procedures

How an organisation deals with

employee conduct or performance issues.

Ensuring procedures follow ACAS guidelines and are documented is the first step in preparing your business for these scenarios.

Having a plan as to who would be responsible for investigating a grievance or

disciplinary issue and decision making pathways is helpful. 


It means you can prepare your chosen team members by providing training or choose who would provide external support. Getting a partner who is the right fit for your organisation is important.

Whether you want help building your procedures, some guidance on process, training for your teams or

someone to conduct the investigations for you, Mast People Support are experts in this field and

understand the importance these issues have on your business. 

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