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The Fundamentals of
Workplace Investigations

Gain practical skills to conduct
thorough, ethical and effective investigations

Join our industry-leading experts for a 3-day intensive training workshop in conjunction with EthicsVision

Autumn/Winter 2025 bookings for Bushey, Gerrards Cross and Manchester NOW OPEN  

About the Workshop

Join Mast People Support and EthicsVision for our three-day Workplace Investigations Fundamentals Masterclass — a hands-on training designed to build your confidence and capability in running effective, fair, and professional investigations.

Across this interactive program, you'll be guided step-by-step through each phase of the investigation process. From planning and case management to interviewing, evidence gathering, and report writing, you'll gain practical tools and approaches you can apply immediately. Using real-life scenarios and practical exercises, you'll strengthen your investigative judgment and sharpen your technique.

Whether you're new to investigations or looking to refine your existing approach, this course offers valuable insights and strategies to enhance the way you handle workplace issues from start to finish.

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​​​This course is ideal for both those building their expertise and experienced professionals - we will deliver invaluable insights to elevate your investigative approach. 

This event is an in-person event. If you would prefer a bespoke course for your organisation, go to our Work With Us page. 

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WHAT YOU'LL LEARN

Following a realistic case study over three days, you’ll develop the knowledge, skills and understanding needed to navigate the full investigation process, from receiving concerns through to reporting conclusions.

Ensure each stage is approached professionally, with fair, robust and defensible outcomes that manage risk to both individuals and the organisation.

Learning outcomes include (hover to expand):

Understand the core legal requirements governing workplace investigations, including UK employment law, human rights, data protection, and whistleblowing regulations.

Navigating the legal framework

Learn how to assess and triage concerns, grievances, reports of misconduct or whistleblowing disclosures, while handling sensitive information securely.

Receiving and assessing reports

Develop practical techniques for conducting whistleblower-driven investigations that safeguard reporters, ensure fair evidence collection and maintain robust, defensible processes.

Managing whistleblowers and whstleblower-led investigations

Identify and engage key parties and decision-makers; applying appropriate confidentiality and integrity safeguards whilst balancing conflicting priorities and expectations. 

Stakeholder engagement

Develop a thorough understanding of how to identify, anticipate, and mitigate the risks that may impact an investigation, including legal liabilities, reputational damage, financial exposure, physical security vulnerabilities, and integrity-related concerns.

Risk management

Learn and understand key principles and practical steps to safeguard the integrity of an investigation. Ensure evidence, decision-making and records are handled securely and transparently, supporting a demonstrably professional process that stands up to scrutiny.

Professional and transparent case management

Conduct effective, structured interviews using the PEACE model, active listening techniques, and strategies for managing disruptive behaviour. Understand key legal and practical considerations, including accompaniment and reasonable adjustment rights.

Conducting structured, effective and ethical interviews

​Learn to identify and actively engage key stakeholders and decision-makers, ensuring the application of appropriate confidentiality and integrity safeguards, while carefully balancing competing priorities, expectations, and organisational dynamics.

Analysing evidence and drawing defensible conclusions

Understand the principles of effective case reporting, producing clear, concise and defensible reports tailored to the intended audience. Learn how to structure and present findings accurately, and how to factor in context, culture and control gaps to develop practical, actionable recommendations.

Writing clear, impactful investigation reports

Understand legal concepts relevant to employment tribunals, emerging challenges and common pitfalls. Learn to navigate complex situations professionally, drawing on legal precedent and stated cases. Explore the role of employment lawyers and the appropriate use of legal privilege within the investigation process.

Handling legal risk and privilege effectively

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Why this matters?

 

Workplace investigations are challenging, and the risks of getting things wrong can be substantial — leading to damaged reputations, legal complications, or unresolved issues that affect organisational culture.

 

Many professionals face uncertainty when tasked with managing investigations, often lacking confidence in their ability to gather and assess evidence or draw conclusions that will hold up under scrutiny.

 

The complexity of handling sensitive information, conducting interviews, adopting a trauma informed approach and navigating the nuances of each case can leave even experienced individuals feeling out of their depth.

By attending this masterclass, you'll gain the skills and confidence needed to overcome these challenges, ensuring that your investigations are conducted thoroughly and professionally. With the right tools in hand you will be equipped to safeguard your organisations integrity and contribute to a fair and transparent work environment. 

WHO SHOULD ATTEND​

This course is for anyone looking to develop their knowledge, skills and confidence in investigations.

The responsibility of conducting workplace investigations can fall to many different teams depending on the nature and setup of an organisation. ​We think this course is ideal for:

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In-house HR Professionals and Consultants

Security and Loss Prevention Professionals with Investigative Responsibility

Investigators, Health and Safety Officers and Auditors

Experienced investigators looking to apply their skills in a corporate environment

 Ethics, Compliance, and Legal Professionals

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Why choose this course?

 

Gain practical skills: This isn’t just theory—our expert trainers will guide you through real-world scenarios to build the skills you need to conduct workplace investigations.

Hands-on training: You’ll participate in interactive sessions that mimic real-life investigation processes, from interviewing witnesses to gathering and assessing evidence.

Tailored to your needs: Whatever your level of experience, this course is designed to address the challenges you will likely face in managing workplace investigations. 

Learn from industry leaders: This is a rare opportunity to gain practical insights from industry leading professionals who have joined together to create comprehensive investigations training programme.

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Meet the Facilitators

 

Kate and Will have a combined experience of over 40 years as industry-leading investigative professionals. They have led complex, high risk investigations and integrity functions for globally recognised brands such as the BBC, Burberry, Oxfam, and Transparency International.

 

With experience in over 50 countries, they have investigated and managed numerous workplace investigations, expertly navigating the diverse legal and cultural landscapes.

 

Their expertise spans whistleblowing frameworks, anti-corruption strategies, misconduct and grievance investigations, providing a rare ability to address complex investigative challenges in high-profile contexts.

Will and Kate are highly sought-after trainers known for delivering rigorous, practical solutions that enhance investigative practice and safeguard integrity. 

Overall, this was a fantastic course, which I found extremely valuable for future investigations. I think the course is perfectly pitched to cover the fundamental theories but is presented in a way to allow more experienced investigators to still explore and discuss ideas and best practices. Kate and Will were superb hosts who not only shared their wealth of experience and knowledge but created a safe environment to learn and ask questions and explore ideas while feeling comfortable in doing so.

Group Risk Investigator

Alexa Young, CA

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WHAT'S INCLUDED

Catered networking lunch & refreshments throughout each day

Goodie-bag & Certificate of Completion

Comprehensive training materials and post course support 

Discount codes for complementary partners

A note from the Facilitators

With over 20 years of experience in investigations, I have conducted investigations within the Law Enforcement, Retail, Supply Chain, Corporate, Not for Profit and Construction sectors. Having worked both in-house and as a consultant; in Investigation and HR roles, I bring a vast amount of experience and perspective. I am passionate about helping organisations to foster respectful workplace cultures and believe investigations are a big part of this. I am excited to share my insights and practical strategies with you.

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Kate Marston, Founder & CEO,
Mast People Support

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William Richards,
Investigations, Ethics and Integrity Specialist

I’ve led high-profile investigations across more than 30 countries, navigating complex legal, cultural, and organisational challenges. From broadcast media to non-profits and law enforcement, my work has focused on ensuring integrity and fairness in every case. As a trainer, I’ve developed and delivered bespoke courses designed to empower investigators with the skills and confidence to handle even the most sensitive cases. This masterclass is a culmination of that experience, created to help organisations build effective investigation processes and achieve just, defensible outcomes

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UPCOMING DATES

 

20 October - 22 October 2025 at The Metropolitan, Bushey

19 November  - 21 November at Clayton Hotel, Manchester

24 November  - 26 November Crowne Plaza, Gerrards Cross

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Book your workshop

If you want to book for more than five people or if you want a bespoke event get in touch and we'll have a look at how we can make that work.
If you have any questions, please just ask!

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