Please note we may update this privacy notice from time to time. If there are any significant changes, we will notify you, but you are welcome to visit this page and review this notice at any time.
OUR CONTACT DETAILS
We are Mast People Support Limited (“Mast People Support”). We are registered in England and Wales under company number 12625962.
Our contact details are: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Please click here to contact us.
THE TYPE OF PERSONAL INFORMATION WE COLLECT
In the course of our work, we are likely to collect and process the following information:
Date of Birth
HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT
Personal information we process may be provided to us directly by you for one or more of the following reasons:
For us to contact you
For us to send you information on services we provide
For us to provide services to you
For us to take payment from you
For us to send articles and blogs to you
We also receive personal information indirectly, from the following sources, usually in these scenarios:
From your organisation for us to be able to provide services to them or you
From open source material, for us to be able to provide services to your organisation or you
We use the information that you or your organisation have given us in order to provide training, conduct casework, market our business.
We may share this information with your organisation, law enforcement or 3rd party providers, as agreed with you or your organisation.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by filing out a contact form.
We have a contractual obligation
We have a legal obligation
We have a legitimate interest.
COOKIES, ANALYTICS and TRAFFIC DATA
HOW WE STORE YOUR PERSONAL INFORMATION
Your information is securely stored on secure file servers or in securely locked in office premises belonging to Mast People Support. We may keep personal data for up to 7 years from the last communication with you or in relation to a case. We will then dispose your information by securely deleted or destroyed.
YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us filing out the form by clicking here.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s contact details are: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 03031231113 https://www.ico.org.uk
We take the security and privacy of your personal information very seriously. This policy sets out we collect, use, disclose and safeguard your information.