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Investigative Interviewing in the  Workplace

Work through a realistic investigation scenario and develop practical interviewing skills using a structured investigative framework

Join our industry-leading experts for a days intensive training workshop in conjunction with EthicsVision

2026 bookings NOW OPEN  

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UPCOMING DATES

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13th February 1.30pm - 5pm

- Crowne Plaza, Gerrards Cross

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About the Workshop

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Effective investigative interviews sit at the heart of fair, defensible workplace investigations. Yet many investigators are expected to conduct interviews with limited training, little opportunity to practise, and no space to refine their approach.

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This one-day, in-person course is designed for anyone who conducts interviews or formal meetings as part of a workplace investigation. It focuses on building confidence, structure, and judgement through a realistic case study, combining instructor-led learning with practical application through role-plays and facilitated exercises.

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The course is fully practical, grounded in real investigative experience, and focused on skills participants can apply immediately in their work.​​​

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The course is delivered through instructor-led learning, practical exercises, and examples drawn from actual workplace and whistleblowing-related investigations. 

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This event is an in-person event. If you would prefer a bespoke course for your organisation, go to our Work With Us page. 

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WHAT YOU'LL LEARN

Across the day, participants will work through a realistic investigation scenario and develop practical interviewing skills using a structured investigative framework.

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Investigative interviewing foundations
  • Understanding the PEACE model as a practical structure for investigative interviews

  • The importance of planning, preparation, and evaluation

  • How a structured approach supports fairness, consistency, and defensibility

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Interview management
  • Setting expectations with interviewees

  • Managing legal considerations, including consent, confidentiality, and accurate recording

  • Interviewee rights, accompaniment, and reasonable adjustments

  • Managing challenging or disruptive behaviour calmly and professionally

  • Identifying and managing risks associated with interviews

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Effective investigative questioning
  • Question types and sequencing

  • Cognitive interviewing techniques

  • Active listening and probing

  • Structuring interviews to obtain clear, reliable accounts

  • Identifying gaps, inconsistencies, and potential evasive responses without confrontation
     

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Conducting investigative interviews
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  • Practical application of witness interview techniques

  • Interview planning exercises linked to the case study

  • Role-play interviews with peer and instructor observation

  • Structured feedback to build confidence and improve technique

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Why this matters?

 

Poorly planned or poorly conducted interviews can undermine an investigation, damage trust, and expose organisations to risk and challenge.

This course is designed to help investigators:

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  • Approach interviews with confidence and structure

  • Manage difficult situations professionally

  • Ask better questions and listen more effectively

  • Gather clearer, more reliable evidence

  • Conduct interviews that stand up to scrutiny

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Participants leave with practical tools, improved technique, and greater confidence in their interviewing role.

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WHO SHOULD ATTEND​

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​This course is suitable for professionals involved in workplace investigations, including:

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HR and People teams

Internal investigators and case handlers

Compliance, ethics, and integrity professionals

Safeguarding, risk, security, or audit teams

Managers or senior staff involved in investigations

Investigators working outside HR functions

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Why choose this course?

 

Gain practical skills: This isn’t just theory. Our expert trainers will guide you through realistic case studies to build the skills you need to conduct workplace interviews.​

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Hands-on training: You’ll participate in interactive sessions that mimic real-life interview processes.

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Tailored to your needs: Whatever your level of experience, this course is designed to address the challenges you will likely face in managing and conducting interviews. 

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Learn from industry leaders: This is a rare opportunity to gain practical insights from industry leading professionals who have joined together to create comprehensive interview training programme.​​​

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Meet the Facilitators

 

Kate and Will have a combined experience of over 40 years as industry-leading investigative professionals. They have led complex, high risk investigations and integrity functions for globally recognised brands such as the BBC, Burberry, Oxfam, and Transparency International.

 

With experience in over 50 countries, they have investigated and managed numerous workplace investigations, expertly navigating the diverse legal and cultural landscapes.

 

Their expertise spans whistleblowing frameworks, anti-corruption strategies, misconduct and grievance investigations, providing a rare ability to address complex investigative challenges in high-profile contexts.

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Will and Kate are highly sought-after trainers known for delivering rigorous, practical solutions that enhance investigative practice and safeguard integrity. 

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Course fees

Course fees

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The full course cost is £400

 

For this course, we are happy to offer a 15% discount on group bookings of 2 or more participants.

 

Course cost includes:

  • Full-day, in-person training

  • All course materials

  • Practical exercises and facilitated role-plays

  • Certificate of attendance

  • Refreshments and lunch

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Payment can be made via bank transfer (with invoice) or debit/credit card. See below for booking information.

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​Please note that accommodation at the hotel is not covered in the course costs. Participants requiring accommodation will need to arrange this separately.

A note from the Facilitators

With over 20 years of experience in investigations, I have conducted investigations within the Law Enforcement, Retail, Supply Chain, Corporate, Not for Profit and Construction sectors. Having worked both in-house and as a consultant; in Investigation and HR roles, I bring a vast amount of experience and perspective. I am passionate about helping organisations to foster respectful workplace cultures and believe investigations are a big part of this. I am excited to share my insights and practical strategies with you.

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Kate Marston, Founder & CEO,
Mast People Support

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William Richards,
Investigations, Ethics and Integrity Specialist

I’ve led high-profile investigations across more than 30 countries, navigating complex legal, cultural, and organisational challenges. From broadcast media to non-profits and law enforcement, my work has focused on ensuring integrity and fairness in every case. As a trainer, I’ve developed and delivered bespoke courses designed to empower investigators with the skills and confidence to handle even the most sensitive cases. This masterclass is a culmination of that experience, created to help organisations build effective investigation processes and achieve just, defensible outcomes

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Book your workshop

If you want to book for more than five people or if you want a bespoke event get in touch and we'll have a look at how we can make that work.
If you have any questions, please just ask!

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#FWIM is back for 2026!

Per popular request, the Fundamentals of Workplace Investigations Masterclass is back in 2026!

9--11 February 2026 | Gerrards Cross

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13--15 April 2026 | Surrey

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8--10 July 2026 | St Albans

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19--21 October 2026 | Birmingham

If you or your organisation are interested in joining us for our flagship training workshop, click below to express your interest.

COMING SOON...

We’ve heard you.

Several of you have shared that you’d love to join our Fundamentals of Workplace Investigations Masterclass but can’t make the three days out of the office / home environment work.

 

So, we’re creating an online version – delivered in modules starting in May 2026, designed to give you the same practical, discussion-based learning in a flexible format.

 

Numbers will be strictly limited to keep sessions interactive and ensure everyone gets tailored feedback.

Sounds like your kind of thing? Register your interest.

Join the Waitlist

If you can't make the dates listed, join our waitlist and we'll let you know when new event dates are posted.

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