Last updated 23 September 2025
Cookies
We’d like you to know how Mast People Support uses cookies to make your experience better. This is our Cookies Policy.
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Your privacy and the security of your information are very important to us. Please read this policy along with our Privacy Policy.
If you’d prefer a plain text version, please click here.
Who we are
We're Mast People Support Limited (you'll see us as “Mast People Support,” “we,” “us,” or “our”), a company registered in England and Wales under company number 12625962.
You can find our registered office at: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.
You can reach our privacy team at: ian@mastpeoplesupport.co.uk.
This Cookies Policy explains how Mast People Support Limited (“we”, “us”, “our”) uses small files called "cookies" and other similar tools when you visit our website.
What are cookies?
Cookies are tiny text files that get stored on your device when you visit a website. They're useful because they help the website remember you, store your preferences, and generally make your browsing experience better. There are two main types:
•Session cookies: These disappear once you close your browser.
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Persistent cookies: These stick around on your device for a set time, or until you delete them.
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Types of cookies we use
When you visit our site, we and some trusted third parties use cookies to make things work smoothly. Some cookies are essential for our website to function properly. We call these "Strictly Necessary Cookies," and we don't need your consent to use them. For other cookies that are helpful but not essential, we'll always ask for your permission first. Here’s a look at the types of cookies we use:
Strictly Necessary Cookies: These are vital for core site functions, like security or logging in. We don't ask for your consent for these.
​Performance Cookies: These help us understand how people use our site so we can improve it. The data is all grouped together and completely anonymous.
Web Beacons and Parameter Tracking: We use these to see if you came to our site after clicking on one of our ads or emails. They collect very limited, non-identifying information. While you can't block beacons directly, you can stop them by blocking cookies in your browser settings.
Functionality Cookies: These remember your choices (like your language) to give you a more personal experience.
​​Targeting/Advertising Cookies: These help us show you ads that are more relevant to you and measure how well our campaigns are doing.
​​​Other: Our servers automatically log some traffic data, like your IP address and the type of device you're using. We also collect stats like page views. This data does not identify you personally.
Third-party cookies
We may let other trusted companies place cookies on our site. These include:
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Wix.com: For website hosting and analytics.
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Google Analytics: To help us measure and analyse our website traffic (these are only placed if you give your consent).
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​Google Tag Manager (GTM): to manage website tags. GTM itself does not use cookies or collect personal data, but it enables the deployment of other tools (such as Google Analytics) that may use cookies to collect information about how visitors interact with our site.
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Substack: If you interact with our sign-up forms, landing pages, or email campaigns, they may set cookies.
If we embed content from other third-party services, they might also place their own cookies.
Consent, preferences and management
We'll always ask for your permission before placing any non-essential cookies on your device. You have the option to:
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Accept all cookies
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Reject all non-essential cookies
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Customise your preferences by category (like Performance, Functionality, or Targeting)
You can change your mind at any time by clicking the “Cookie Settings” link at the bottom of our website.
You can also block or delete cookies directly through your browser settings. Here are links to instructions for some popular browsers:
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Google Chrome
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Safari
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Firefox
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Microsoft Edge
Just a heads-up: blocking some cookies might affect how our website works.​
We might update this policy from time to time. If we make a big change, we'll let you know, but we encourage you to check this page regularly.
Contact us
If you have any worries or a complaint about how we're handling your data, please get in touch with us first at ian@mastpeoplesupport.co.uk or via the form.